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Do accounts get deleted after x days of inactivity?

PostPosted: Wed Jul 10, 2019 8:45 pm
by Elizabeth
I remember having trouble logging in last time (which probably about a year ago? I lose track of time easily). I originally started playing when I was eleven and I just turned seventeen and thought about this game. Thought I'd give it another try since it's been so long and I'm definitely less burnt-out on it. I did restart a couple times with dev's help many years ago, and I think my last account was a year or two old. The account name is Elizabeth and I tried logging in today, but I was at the very start of the game. I don't know if maybe I typed in the wrong password (there are three different passwords I use regularly for different sites/games, so I usually just go through the three until I type the right one if the password isn't autofill) and it just made me a new account because of that.

I can pm Ghost/Falkor any information necessary to prove ownership of the account. I just wasn't sure if maybe it got deleted due to being inactive for so long. If it did get deleted to inactivity, I don't mind making a new account, I just wanted to double check first before assuming it got deleted.

Re: Do accounts get deleted after x days of inactivity?

PostPosted: Thu Jul 11, 2019 5:01 pm
by Falkor
The account shows a successful login last night (7/10/19) and that account was created in June 2017. I vaguely remember your original account starting over but I can't remember why. Maybe Ghost can remember more details about it.

Re: Do accounts get deleted after x days of inactivity?

PostPosted: Thu Jul 11, 2019 6:21 pm
by GhostRiderGrey
While it is true that accounts can be deleted after 90 Days of inactivity, that hasn't happened for at least the last two years. When it was done two years ago, I didn't delete anything that was active within the prior year. That makes a three year window that active accounts were not deleted.

As Falkor mentioned, the account you successfully logged into was created in June 2017, so is indeed your account. I too vaguely remember being asked to reset the account, but alas, do not recall any specific details. Nice to see you back though!

:mrgreen: Ghost

Re: Do accounts get deleted after x days of inactivity?

PostPosted: Sat Jul 13, 2019 12:02 am
by Elizabeth
Ah okay, I must have restarted more times than I remember. It's been awhile, slipped my mind. :) Thanks for looking into it!